Xplorations Summer Camp Policies

Cancellations & Refunds

Due to the high demand for camp spaces, each sale will be considered final.

Registrations are not transferable from child to child.

Patrons who cancel a camp or wish to switch their child from one camp to another will receive a 50% refund of the cost of the dropped camp if notification is received at least 10 business days before camp starts.

In order to receive a 50% refund, patrons must contact the Education Department in writing (fax, mail or e-mail) no later than 10 business days prior to the first day of camp:

Mail:
Xplorations
Houston Museum of Natural Science
5555 Hermann Park Drive
Houston, TX 77030

Fax:
713-639-4681 

E-mail:
CLOAKING

There are no refunds for camps dropped less than 10 business days before camp begins.

Please note: The Museum reserves the right to cancel camps that do not meet minimum enrollment. If a camp is canceled by the Museum, patrons will receive a full refund.

Inclement Weather Policy

In the event of inclement weather, we will make an announcement about camp closure as quickly as possible.  Updated information will be available on our camp hotline at 713-639-4652. 

If camp is closed due to inclement weather there will be no refunds or exchanges.

Safety Procedures

For your child’s safety all campers MUST be escorted to and from their camp room by a parent or guardian and signed in and out EVERY DAY.

While we realize that leaving your contact information each day may not always be convenient, in the event of an emergency we wish to have the most accurate contact information for you.