The Cockrell Butterfly Center is closed for renovations.

Frequently Asked Questions – Membership


How can I contact the Membership Office?
How do I join/renew my membership?
  • Online by logging in or creating an account in our online box office. https://tickets.hmns.org/.
  • Over the phone at 713-639-4629.
  • By mailing a check to HMNS Membership, 5555 Hermann Park Dr., Houston, TX 77030.
  • Or, of course, in person at the box office at either our Hermann Park location or at our Sugar Land location.
How do I sign up for Auto Renew?
By calling the Membership Office at 713-639-4616 or registering at the box office.
How do I cancel Auto Renew?
By calling the Membership Office at 713-639-4616.
Do I automatically get 20% off my membership when I sign up?
When you sign up for Auto Renew, you get a 20% discount on your membership this year and every year your membership is automatically renewed. Discount not available for prior membership purchases.
How long is my membership valid?
Until the end of the month one year from date of purchase.
What is your policy on cancellation and refunds?
Memberships are nonrefundable and nontransferable.
Can I loan my membership card out?
Memberships are NOT transferable. The membership can only be used by the person or persons listed on the membership cards.
Do I have to wait until my current membership expires in order to upgrade?
You can upgrade until three months before your membership expires. Upgrading changes your level but does not extend your member’s expiration date.
How can I check if my membership is still valid/ order a replacement card?
  • By calling the museum’s main line at 713-639-4629 or our membership line at 713-639-4616, or emailing us at membership@hmns.org.
Is my membership tax deductible?
  • Memberships are not completely tax deductible.
    • Student, Senior, Individual, Dual, Family, Family Plus, and Family Flex memberships have a fair market value of $20.
    • Discoverer memberships have a fair market value of $160.
    • Benefactor memberships have a fair market value of $240

Fair Market Values updated and active as of 1/1/2022.

Which exhibitions are included in my membership?
All memberships come with year-round free entry into the Permanent Exhibit Halls at the Hermann Park location and our Sugar Land location. Members receive discounts on all ticketed special exhibitions and venues.
What discounts does my membership include?
  • Discounts for members include ticketed special exhibits at the Hermann Park location and our Sugar Land location and our Main Campus venues: the Cockrell Butterfly Center, the Burke Baker Planetarium, and the Wortham Giant Screen Theater.
  • Family Level memberships and above receive discounts on our Summer Camps.
  • All members receive discounts on lectures and public museum events.
  • All members receive at least a 10% discount in all museum’s shops.
Do members receive a discount in the parking garage?
Members pay $10 to park in the museum’s parking garage.
Do my guests receive discounted tickets to the museum?
Anyone not covered under your membership will receive guest pricing.
Will membership cards be mailed or can I pick up in person?
Membership cards can be picked up at the box office. Call the Membership Department at 713-639-4616 if you require further assistance.
Can I visit the museum without my membership cards?
Give your name at the box office or show your driver’s license.
May I assign a secondary membership card holder?
Student, Senior and Individual levels are for only one person, therefore can only list one name. Membership levels Dual and above can have up to two names, however both people must be adults from the same household.
Do my children need membership cards?
Only adults 18 and older are listed on the membership cards. Children must be accompanied by an adult with a membership to receive member pricing.
I am an educator. Will I receive a discount?
You can get 15% off your membership purchase just for being an educator! To take advantage of your educator discount, visit our online box office and enter TEACH15 at checkout or show your proof of employment as an educator at the Box Office during your next visit. When you buy your discounted membership as an educator, we’ll also flag your account so you can enjoy extra perks!
Educator-Only Member Benefits
If we’ve flagged you as an educator, the discounts don’t stop at just you. Share the savings with your students and school with discounts on: virtual programming, Outreach bookings, Labs on Demand, Field Trips, Late Nights and more! Click here to see more details.
Are you already a member but not flagged as an educator? Do you want in on these awesome benefits as well? Email educatormembers@hmns.org for more information on these benefits and to flag your existing account as an educator!
Is there a military discount?
A discount is available as long as the purchaser has a Military ID. Please visit the box office in order to receive the discount.
Can I use my membership in other institutions or museums?
We are not part of the Association of Science and Technology Centers (ASTC). Our memberships may only be used at our Hermann Park location, our Sugar Land location, or at the George Observatory located at Brazos Bend State Park.
Can I give a membership as a gift?
You can purchase a gift membership over the phone at 713-639-4629, online at /giftmembership, or in person at the box office.
I received a gift membership. How do I start using it?
Gift memberships are active upon purchase. If you haven’t picked up your membership cards, you can do so at the box office; just give the cashier your name or present the Welcome packet you received in the mail.
Are there Student or Senior membership levels?
We have both Student and Senior membership levels. The benefits are the same as an Individual level. Please visit the box office in order to purchase a Student or Senior membership.
 
HMNS at Hermann Park

5555 Hermann Park Dr.
Houston,Texas 77030
(713) 639-4629


Get Directions Offering varies by location
HMNS at Sugar Land

13016 University Blvd.
Sugar Land, Texas 77479
(281) 313-2277


Get Directions Offering varies by location
George Observatory

21901 FM 762 Rd.
Needville, Texas 77461
(979) 553-3400


Get Directions Offering varies by location

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