Portions of the Hall of Paleontology will be closed Thursday and Friday.
The Hall of Ancient Egypt is temporarily closed.
Schedule Change Notice: Free Thursday hours are now 2:00 p.m. – 5:00 p.m.

Box Office Representative, Visitor Services Department

Position: Box Office Representative
Employment Status: Part Time, Hourly
Department: Visitor Services
Pay Rate: $9.50 per hour plus commission opportunities*

*Monthly average commission from sales can range from $100 – $400 a month  (no cap on commission)

Job Summary:

If you enjoy interacting with the public, helping individuals plan an entertaining day, and would like to work with a team of exciting coworkers, the Box Office Representative position could be your perfect fit.

The Customer Service Representative position is a dynamic role that is best suited for individuals with an interest in science and history and who are enthusiastic, friendly, reliable and able to work a flexible schedule, including nights, weekends and holidays. The Box Office representative sell tickets & memberships and help guests navigate the museum. As a Box Office Representative, you will be responsible for assisting guests and setting the tone for an enjoyable museum visit.

Essential duties and positions include:

  • Uses ticketing system for point of sale transactions, membership enrollment/renewal, and basic sales orders
  • Communicate the difference in membership levels and benefits to guests
  • Ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
  • Provides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance

Knowledge, Skills, and Abilities:

  • Cash handling experience a plus
  • Bilingual a plus (Spanish/English)
  • Ability to be in both stationary and circulating positions throughout shift for long periods of times
  • Available to work 1-3 days a week, including Thursday evening, Saturday and/or Sunday
  • Ability to occasionally pick up special event evening shifts
  • Moderate physical activity required.  Moves laptops, scanner, ticket stock, ticket printers
  • Ability to operate a desktop computer, mobile computer, scanner or other technical equipment
  • Should have good interpersonal and communication skills in order to speak to visitors and colleagues
  • Able to adjust to changing workflow from slow to a fast pace working environment, alert and able to respond quickly in an emergency
  • Should have an interest in science
  • Excellent customer service skills
  • Relevant volunteer or work experience is preferred
  • Must be at least 18 years old to apply

Perks of working at HMNS Include:

  • Free HMNS INDIVIDUAL Membership
  • Free access to Museum exhibits, Cockrell Butterfly Center, Burke Baker Planetarium and Giant Screen Theater and satellite facilities
  • Discounted programming including museum summer camp.
  • Free staff parking
  • Flexible scheduling
  • Predominately daytime hours (some evenings may be required)

*Application Instructions: Send resumes to jobs@hmns.org

Located Here
HMNS at Hermann Park

5555 Hermann Park Dr.
Houston,Texas 77030
(713) 639-4629

Get Directions Offering varies by location

Stay in the know. Join our mailing list.

The Houston Museum of Natural Science is funded in part by the City of Houston through Houston Arts Alliance. The Houston Museum of Natural Science is a 501(c)(3) nonprofit organization that receives no federal or state funding. Tax ID # 74-1036131.