Check In

Here are some guidelines for making your group experience at the Museum fun for everyone.

  • Don’t forget – your group must pay at least 24 hours before arriving at the Museum. Read on for more tips on making group check-in easy!
  • If you are running late, please call us at (713) 639-4629.
  • Bring your confirmation number and letter to the Museum – your group leader will need to show this information at the Box Office as proof of payment.
  • On arrival, the group leader should proceed to the Box Office.
  • Groups must check in at least 30-minutes prior to the first ticketed time. If your group has not done so, another group may be substituted in your place.
  • Due to space limitations, we cannot guarantee that groups which miss their scheduled programs will be placed into another program.
  • All programs start on time and are not delayed for any reason.
  • For your safety, no one will be seated once a program begins.

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